If you believe a veterinarian has violated the Code of Ethics governing the practice of veterinary medicine, you can:
Fill out the form Request for an Inquiry into the Professional Conduct of a Veterinarian, sign it and send it to firstname.lastname@example.org with all relevant documents required for the review of your application.
Write a letter, sign it and send it to email@example.com with all relevant documents required for the review of your application
This letter must include as much information as possible, including:
- The names of the veterinarian(s)
- The nature of your complaint
- The reason(s) you consulted the veterinarian
- The place where the consultations or events occurred
- A description of the steps you took to resolve the problem with the veterinarian or veterinary facility, as the case may be
- The contact information of all witnesses
Requests for inquiry can also be mailed or faxed to:
Office of the Syndic
800, avenue Sainte-Anne, bureau 300
Saint-Hyacinthe (Québec) J2S 5G7
Télécopieur : 450 771-0131
You will receive a confirmation, which will include the Syndic assigned to your case.
STEPS IN A INQUIRY
REQUESTING THE REVIEW OF A SYNDIC DECISION
You disagree with a decision made by Office of the Syndic?
If the Syndic concludes that filing a complaint is not warranted, you may ask the Order’s Review Committee to re-examine the decision. To apply for a review, send an explanatory letter within 30 days of receiving the Syndic’s decision.
After looking into the case and evidence submitted by the Syndic or Associate Syndic, the Review Committee will issue its opinion in writing within 90 days of receiving the request.
When issuing its opinion, the Review Committee may:
- Conclude that filing a complaint before the Disciplinary Council is not warranted and uphold the decision of the Syndic;
- Ask the Syndic to resume its inquiry and issue a new decision;
- Suggest to the Syndic that it send the case to the Professional Inspection Committee;
- Conclude that filing a complaint before the Disciplinary Council is warranted and suggest the appointment of an ad hoc Syndic which, after conducting an inquiry, if necessary, will make the decision to file a complaint or not.
To submit a request to the Review Committee, forward a letter with details to:
Secrétaire de l'Ordre
Ordre des médecins vétérinaires du Québec
800 Avenue Sainte-Anne, bureau 200
Saint-Hyacinthe, Québec J2S 5G7
The hearing schedule announces coming disciplinary hearings. It is posted at the Head Office of the Order at least ten days before the scheduled date of a hearing. It is also published online. The schedule includes the name of the veterinarian involved, the nature of the complaint and the date, time and location of the hearing.
The decisions of the Disciplinary Council of the Order are public, unless they are subject to an order to hold a hearing in camera or an order banning the disclosure, accessibility, publication or release of information.
Since June 2001, members of the public may access the decisions made by the Disciplinary Council on the CANLII or SOQUIJ Websites.
The Order itself also provides the public with information on disciplinary matters. If you would like to check the disciplinary history of a veterinarian, please contact the Secrétaire de l’Ordre at 1 800 267-1427 extension 209 or firstname.lastname@example.org